Fillelilly.com is devoted to provide 100 % customer satisfaction. But if for any reason you are not completely satisfied with your purchase fillelilly is pleased to offer the highest standards of customer service .If you would like to return for refund or exchange, fillelilly offers a 60 day money back guarantee.
RETURN PROCEDURE
- Product must be returned within 60 days from the date of shipment.
- Please email us to get your return authorization code.
- Please include all original packaging and material.
- Returns will be processed within 4-5 business day’s .Refunds will be given for the original price on your receipt .Fille Lilly cannot refund shipping charges unless it’s a result of our error.
- Any item with evidence of damage, engraved, worn and resized by jeweler other than Fille Lilly will not be returned.